Refund policy

Cancellation Policy

Consumers have a statutory right of withdrawal of fourteen days.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us:

Rosa Canina Chocolate
Berliner Schokoladen Manufaktur 31° GmbH
Lottumstraße 15
10119 Berlin, Germany

Phone: +49 30 440 46 484

by means of a clear statement (e.g., a letter sent by post, fax, or email) informing us of your decision to withdraw from this contract.

To meet the withdrawal period, it is sufficient that you send the notification regarding the exercise of your right of withdrawal before the withdrawal period has expired.